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May 13, 2025
10:00 am - 1:00 pm
Overall Aim:
The ability to communicate clearly, concisely, and effectively is a fundamental skill that is essential for personal and professional relationships. Many people look at communication from the viewpoint of what is transmitted, rather than what is received.
Skills such as listening, questioning, and summarizing are often overlooked, yet they are crucial for effective communication to take place. This interactive course is designed with these factors in mind and aims to enable the participant to overcome as many of these challenges as possible. Participants will come away with a good understanding of how to improve their communication skills.
Who Should Attend:
A practical and interactive online workshop, the course is designed for anyone who would like to improve their communication skills
Workshop Content:
- Understanding communication styles
- Barriers to effective communication
- Non-verbal communication
- Asking effective questions
- Listening to understand
- Making your point
- Communicating effectively virtually
- Assertive communication
- Difficult conversations
- Clarifying and summarizing
Objectives
After completing the workshop, each participant will be able to:
- Recognise different communication styles
- Understand barriers to communication and how to deal with them
- Recognise the importance of non-verbal communication
- Compare the role of different question types
- Understand the importance of listening skills
- Communicate their point clearly and concisely
- Deal with difficult conversations
- Clarify and summarize effectively
Training method
Training is delivered online
Trainers Information
Maureen McCowen is a Communication and Presentation Skills Specialist who helps business professionals and teams unlock their speaking confidence.
That could be the confidence to deliver a pitch, speak up at a meeting or create and deliver presentations with impact.
Maureen has worked with clients throughout the country and has delivered 1-1 coaching and team training in the UK, Europe, USA, Latin America and Asia. Her clients include Eirgrid, Bord Bia, Hewlett Packard Financial Services and Fortinet.
Maureen holds a BA in Irish & French, and H Dip in Education from NUIG. She also holds a QQI Level 6 Professional Practice Certificate in Training & Development and QQI Level 6 in Coaching Models of Practice
Find Maureen on www.softskillsuccess.ie Linkedin Instagram
Time and Date:
Tuesday 13th May 10am to 1 pm.
Price:
Members price:€55.00
Non-Members price:€65.00